Friday, October 14, 2011

its bakshish time

Diwali season is coming. This is the time when everyone who is any one greets in anticipation of a bakshish or tip. One has to pay the watchman, the cleaners, the maid, the postman, the garbage guy, the pantry guy, the guard, everyone who is anyone. Nowadays even the courier guy comes in for his piece of the pie. I had once seen the telegraph guys come and ask for their share. God knows who even saw them ever.
But Diwali is the season of fun and merriment, which I have missed consistently for many years now. I don’t remember the last Diwali I spent in Mumbai. We just run away from the fire crackers and the noise and air pollution. But that does not mean the tip seekers don’t find us. They work as organized gangs. The watch men in the building typically form a union and go about extorting their bakshish. They approach and ask brazenly. Then they write down the contributions in a small notebook and divide the same internally.
I normally never gave any money to these characters around office. Though around home, it’s a done thing and considered a part of the expense. At my last office building I never gave anything to the guards as well. I then shifted office but I had to keep going there to meet some of the senior bosses. Parking is a mess in the area and one is left to the guards mercy to get a parking. There I was pretty much stuck. “sir” he said when I was trying to maneuver my car into an unauthorized parking slot, “last year’s Diwali is pending”. Ok sure. They sure know when to strike. I loosened the purse strings a little and voila, parking was available magically every time I went.
I learned the quiet benefits of Diwali bakshish. Loosen it and get magical service. I guess it’s a form of extortion or black mail or bribe. Soft power. But when you give them a bit, magic seems to open up doors and crucially parking slots.
My maid servant who is pretty friendly with us asked me generally the other day. “you too must be getting Diwali in office”. The Diwali tip is most often referred to simply as ‘diwali’. So “you too must be getting Diwali in office”.
Well. When I first started my career, I realized that what they said in the interview as CTC – or cost to company, is a magically large figure. What comes in hand is pretty less per month. What gets cut – first the provident fund contribution, then the company’s contribution to the fund (so much for forcing companies to contribute), then some professional tax, then some gratuity, then the tax that is deducted at source and then finally – bonus. The bonus deducted is around 8%, which is basically deducted so that during Diwali they give you a month’s salary as bonus. So they basically take your money and give it back to you later during the year as ‘Diwali Bonus’. Funny.
That practice carried on in a few companies for a few years, but my present company doesn’t do any of that. They don’t give you a Diwali bonus with your own money. You CTC has the normal deductions but no bonus deduction… which means more money in your hands every month.
But – you know I kind of miss the Bonus. Diwali is a season to spend and feel rich. It is a season to give others ‘bakshish’, celebrate, buy stuff and enjoy. We are a broking firm, a banking firm and more importantly an investment firm. We know what the shopping season does to the economy. People must feel rich during Diwali. They must spend. Spending kick starts the economy that spread cheer all around.
Most of economics is in the head. It’s what you feel. Recession happens because you don’t feel like spending, and economists do everything in their power to make you feel like spending or investing. If we are a financial service organization that believes in spreading joy within the economy and especially during the main season, then we must give this bonus. Cut it form the salary if you must but make people feel rich when they are likely to enjoy being rich the most!
I think I loved the bonus. I felt nice when I first got it. It was a week before Diwali and it felt nice being rich. I got a cheque. Those days’ people still got cheques! Now a days you get an email saying your monies are in. I remember feeling nice and happy. Pleasurable. I don’t know why we discontinued the box of sweetmeats as well. We used to give these out to all employees. It’s nice to take a box of sweets home from office. It’s a gesture to share joy and affection.
Economic sensibility wise I think it’s important to do something like this. If we as a bank player refuse to understand this, what hope we have from the lesser mortals who live in this big bad ugly world.
So “no devki, I don’t get any bonus from office during Diwali. It doesn’t work like that” I answered my maid servant. I guess she was disappointed. She probably had a point to state to which my organization probably helped in stealing the thunder away. Well. I guess there are some positive takeaways of not receiving a Diwali bonus after all.

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